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Terms of Service

Terms of Service

Last updated: 2026-09-10

1. Agreement to Terms

By accessing or using SteboHost's services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use our Services.

2. Services

SteboHost provides web hosting, domain registration, email hosting, SSL certificates, DNS management, backup services, and related digital infrastructure services.

3. Account Responsibilities

You are responsible for:

Maintaining the security of your account credentials

All activity that occurs under your account

Ensuring your use complies with all applicable laws

Keeping your contact information current

4. Payment Terms

Services are billed in advance on a recurring basis

Invoices are due within 30 days of issuance

Late payments may result in service suspension after a 3-day grace period

Unpaid accounts may be terminated after 7 days of non-payment

5. Acceptable Use

You agree to comply with our Acceptable Use Policy. Prohibited activities include but are not limited to spam, malware distribution, phishing, copyright infringement, and illegal content.

6. Service Availability

We strive for 99.9% uptime. Service credits are available for qualifying outages as described in our Service Level Agreement.

7. Limitation of Liability

SteboHost's liability is limited to the amount you paid for the affected service in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

8. Termination

Either party may terminate services with notice. We may terminate or suspend services immediately for violations of these Terms.

9. Contact

For questions about these Terms, contact us at support@stebohost.com or +254 703 610 464.

Questions about this document? Contact support@stebohost.com or call +254 703 610 464.