About SteboHost
Built for Stability
SteboHost is a pan-African hosting and digital infrastructure platform. We believe reliability is the product — not a feature, not a marketing claim, but the core of everything we build. Every plan, every server, every interaction is designed around one question: will this work when you need it most?
Why we exist
African businesses deserve better infrastructure
Too many Kenyan businesses have been burned by hosting: a “99.9% uptime” badge on a site that goes down every month, a teaser price that triples at renewal, and a support inbox that answers tomorrow — or never.
SteboHost was founded on a different premise: that reliability is not a feature you advertise, it is the product you deliver. That means engineering discipline most hosts skip — idempotent provisioning, provider-independent architecture, audit logs on every sensitive operation, and automated tests on every change.
And it means being local where it matters: M-Pesa billing in KES, a support team on East Africa Time, and pricing published in the open — including what you will pay at renewal, before you buy.
We are not the cheapest host. We are the host that tells you exactly what you get, exactly what you will pay, and exactly what happens when something goes wrong. For a business that depends on its website, that is what matters.
99.9%
Network uptime commitment
With automatic service credits if we miss it — no claim required.
1 hour
Critical response target
High priority within 4 hours, standard within 24 hours.
7 days
Backup retention
Daily backups, one-click restore from the portal.
100%
Pricing transparency
Renewal rates published on every plan card before you buy.
Our journey
From frustration to platform
The milestones that shaped SteboHost — and what comes next.
- 2024
Founded
SteboHost is born from frustration with hosting that over-promises and under-delivers. The mission: build the hosting company African businesses actually deserve.
- 2024
Architecture
Provider-independent architecture designed from day one: every external service behind an adapter, every operation idempotent and audited.
- 2025
Platform
Hosting, domains, email, DNS, SSL, billing and support built as one integrated platform — not a patchwork of acquired tools.
- 2025
Launch
Public launch with transparent pricing, M-Pesa billing, and a 99.9% uptime commitment backed by automatic service credits.
Our principles
The values that guide every decision
Not posters on a wall — operating rules we build and measure against.
Honesty
Transparent renewal pricing, concrete limits, no "unlimited" claims. What you see is what you pay — at launch and at renewal.
Stability
Uptime is not a target — it is a commitment. We engineer for reliability, not for marketing slides. Service credits are automatic if we fall short.
Security
WAF, malware scanning, SSL, and monitoring included on every plan. Security is part of the product, not a premium add-on.
Local first
M-Pesa billing, Kenyan support team on East Africa Time, and pricing in KES. We understand the market we serve because we live in it.
Serious engineering
Provider adapters, idempotent operations, audit logs, and automated testing on every change. The discipline most hosts skip is our baseline.
Customer safety
Internal errors never leak to customers. Every failure has a reason code, a path to resolution, and a post-mortem that leads to change.
Under the hood
Engineering decisions you cannot see
The infrastructure discipline that makes the stability you do see possible.
CloudLinux isolation
Every shared hosting account is caged with its own CPU, memory and process limits. One compromised site cannot read another's files or exhaust shared resources.
Imunify360 security
Real-time malware scanning, automatic quarantine, and proactive patching. Security events are detected and contained before they spread.
Daily backups + offsite
Automated daily backups with 7-day retention and one-click restore. Higher plans add offsite copies for protection against server-level failure.
Provider independence
Every external service — domain registry, DNS, email delivery, payments — runs behind a provider adapter. We can switch suppliers without disrupting your service.
Audit everything
Every sensitive operation — provisioning, billing, admin access, support action — is logged with who, what, when and why. Nothing happens silently.
Tested on every change
Automated tests run on every code change. The golden flow — order to payment to domain to hosting to SSL to email to dashboard — must pass before anything ships.
How we compare
What makes SteboHost different
Not better features — a different approach to what hosting should be.
| What you get | SteboHost | Typical host |
|---|---|---|
| Renewal pricing | Published on every plan card before you buy | Hidden until renewal, often 2–3x the intro price |
| Security | WAF, malware scanning, SSL, DDoS on every plan | Sold as a paid add-on or excluded entirely |
| Backups | Daily, 7-day retention, one-click restore | Weekly or manual, limited retention, extra cost |
| Support | Kenya-based, East Africa Time, 1-hour critical response | Offshore, 24–48 hour response, scripted answers |
| Billing | M-Pesa, card, bank transfer in KES | Card only, USD pricing, no local payment options |
| Resource limits | Concrete numbers published on every plan | "Unlimited" with hidden throttles and soft caps |
What we offer
A complete platform for your digital presence
Hosting, domains, email and cloud — one provider, one bill, one support team that knows your setup.
Get in touch
We are here to help. Reach us any time — email, phone, or WhatsApp. A Kenya-based team that actually responds.